Introduction 1

• Lecture1.1
  Introduction
  10 min

Lesson 1: Preparation “The Why” 3

Demonstrate understanding of the main drivers and structures for organizations in the domain of social innovation.

• Lecture2.1
  Activity 1.1 The needs of our organization
• Lecture2.2
  Activity 1.2 Rights and obligations
• Quiz2.1
  Activity 1.3 Volunteer’s motives
  0 question

Lesson 2: Attracting volunteers “The How” 2

Forming an internal policy for volunteer management.

• Lecture3.1
  Activity 2.1 Setting goals and objectives
• Lecture3.2
  Activity 2.2 Volunteers’ job description; defining & promoting it

Lesson 3: Retention “The What” 8

Communication and soft skills in group management activities.

• Quiz4.1
  Activity 3.1: Volunteer Leadership
  0 question
• Lecture4.1
  Activity 3.1: Volunteer Leadership / Self-reflection
• Lecture4.2
  Activity 3.2 Communication Skills
• Lecture4.3
  Activity 3.3 Clock Types
• Lecture4.4
  Activity 3.4 Eliminate negative talks. Positive communication in the workplace
• Lecture4.5
  Activity 3.5 Body language
• Lecture4.6
  Activity 3.6 Monitoring & Supervision
• Lecture4.7
  Activity 3.7 The Marshmallow Challenge

Lesson 4: Evaluation & Assessment 2

Once, your volunteering program is implemented and running, it is time to evaluate, assess and thank the volunteers involved within your organization.

• Lecture5.1
  Activity 4.1 Recognition
• Lecture5.2
  Activity 4.2 A win-win evaluation tool

Conclusion 1

• Lecture6.1
  Conclusion